cbajet Privacy Policy
Our fully transparent policy on how your personal information is collected, used, and kept secure is described in detail here.
Introduction and Overview
cbajet is a popular online casino and sports betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how cbajet collects your personal information, how that information is used, and how it is kept safe and secure.
By registering on our platform or using our services, you accept the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. This policy may change from time to time and any changes will be published on this page.
cbajet is committed to protecting the privacy of every user's personal information, and SSL encryption technology is used to keep every transaction and personal data secure.
What Information Is Collected
cbajet collects information in various ways. The categories of that information are described in detail below:
2.1 Information You Provide Directly
When you register on our platform or create an account, the information you provide yourself includes:
- Full name and date of birth
- Email address and mobile number
- Password and security-related information
- Payment-related information (such as: bKash, Nagad, Rocket, or Upay number)
- Documents required for identity verification
- Any information provided when contacting our support team
2.2 Automatically Collected Information
When you visit our website or use the mobile app, our system automatically collects certain technical information:
- IP address and device identification information
- Browser type and operating system information
- Time and date of access to the platform
- Data collected through cookies and similar tracking technologies
- User activity logs and session information
2.3 Information Received from Third Parties
In some cases we may receive information from trusted third parties, such as identity verification service providers or payment processors. This information is used to improve the quality of our services and to prevent fraud.
Purpose of Information Use
cbajet uses your personal information for the following purposes:
3.1 Account Management and Service Delivery
- Account creation, verification, and maintenance
- Processing deposit and withdrawal transactions
- Gaming services and bonus management
- Ensuring compliance with our terms and conditions
3.2 Security and Compliance
- Identity verification and age confirmation (21+ policy)
- Prevention of fraud, money laundering, and other illegal activities
- Ensuring platform security
- Enforcement of responsible gaming policy
3.3 Communication and Customer Service
- Responding to support requests
- Sending important updates and notifications
- Sending information about promotional offers and bonuses (subject to your consent)
3.4 Service Improvement
- Analyzing information to improve user experience
- Planning new features and products
- Identifying and resolving technical issues
Information Sharing and Disclosure
cbajet does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties to deliver specific services — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology service providers. These partners receive only the information necessary to provide the specific service and they follow our privacy policy.
4.2 Legal Obligations
In the case of a court order, government directive, or legal obligation, cbajet may disclose information to the relevant authority. Such disclosure is strictly limited to what is legally required.
4.3 Security and Fraud Prevention
Information may be shared with relevant authorities or security agencies to prevent fraud, money laundering, or other harmful activities.
4.4 Business Transfers
If cbajet ever participates in a merger, acquisition, or asset sale, user information may form part of that process. Users will be properly notified before any such change.
Cookies and Tracking Technologies
cbajet uses cookies and similar technologies to improve the user experience and ensure the functionality of the platform.
5.1 Types of Cookies
- Essential Cookies: Essential for the core functionality of the platform. Used to maintain login sessions and ensure security.
- Functional Cookies: Remember your preferences and settings to provide a better experience on your next visit.
- Analytics Cookies: Collect information about site usage to help improve service quality.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work correctly.
Data Security Measures
cbajet applies industry-leading security measures to protect your personal information:
However, no data transmission over the internet can be guaranteed to be completely secure. While we take every precaution, please contact us immediately if you notice any suspicious activity.
Data Retention Period
cbajet retains your personal information only for as long as necessary. For active accounts, information is kept for as long as the account remains active.
Even after an account is closed or deactivated, it may be necessary to retain information for a set period for legal, regulatory, or business reasons. Information related to fraud or other illegal activity may be retained for an extended period as required by law.
After the specified period ends or the reason for retention lapses, information is securely deleted or anonymized.
Your Rights
As a cbajet user, you have the following rights over your own personal information:
- Right of Access: You can find out and view what information we hold about you.
- Right to Rectification: You can request that incorrect or outdated information be updated.
- Right to Erasure: In certain circumstances you can request that your information be deleted.
- Right to Restrict Processing: In some cases you can request that processing of your information be limited.
- Right to Object: You can object to your information being used for specific purposes.
- Right to Data Portability: You can request to receive your information in a structured format.
To exercise any of these rights, please contact our support team. We will respond to your request as quickly as possible.
Protection of Minors
cbajet is strictly not for anyone under the age of 21. We do not knowingly collect information from any minor. Age verification is mandatory during the registration process.
If we are informed or discover that a person created an account while under the age of 21, we will immediately close that account and delete the associated information.
If you believe that a minor is using our platform, please contact us directly.
Policy Changes and Updates
cbajet reserves the right to update this Privacy Policy from time to time. For any significant changes:
- The update date on this page will be changed
- Registered users may be notified by email
- A notification about important changes may be shown at the time of login to the platform
If you continue to use our platform after changes are made, you will be considered to have accepted the revised policy. You are advised to review this page regularly.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, you can contact us through the following:
For privacy-related requests, please contact us from the email address registered with your account so we can verify your identity quickly.