Frequently Asked Questions
All answers in one place on cbajet
From opening an account to claiming bonuses, depositing via bKash, and fast withdrawals — find detailed answers to all your questions about cbajet right here.
cbajet is a trusted online gaming platform for players in Bangladesh. We know that joining a new platform for the first time raises a lot of questions. This FAQ page was created exactly for that reason — answers to all your questions about account registration, deposits and withdrawals via bKash and Nagad, slots and cricket betting, the welcome bonus, and safe gaming are provided here in English. If you cannot find a question here, our 24/7 Bengali live chat support is always available for you.
Account & Registration
To open an account at cbajet, you need an active mobile number, a password, and your preferred currency (BDT/Taka). The registration process is quick and fully available in Bengali. You may be asked to provide your National ID or passport details later for account verification.
cbajet is only for players aged 21 and above. Registration by minors is strictly prohibited. A National ID or birth certificate may be required for age verification. Responsible gaming is our priority.
No, a person can only hold one account at cbajet. Creating multiple accounts will result in those accounts being cancelled and any associated bonuses may be forfeited. For any account issues, contact us via live chat.
Click the "Forgot Password?" link on the login page. Verify an OTP using your registered mobile number and set a new password. If you have trouble, get direct help from cbajet's 24/7 live chat.
KYC verification confirms the player's identity and keeps the account secure. Submitting a scan of your National ID or passport generally completes verification quickly. Once verification is done, withdrawal access is fully enabled.
Deposits & Withdrawals
Deposits from bKash to cbajet are nearly instant — your account balance is usually updated within a few seconds to a few minutes. In case of network issues, it may take up to 15 minutes. If there is any delay, contact live chat with your transaction reference number.
The minimum deposit at cbajet is ৳500 and the minimum withdrawal is also ৳500. This limit applies to all payment methods — bKash, Nagad, Rocket, and Upay. Since smaller transactions are not available, plan your deposits accordingly.
Yes, cbajet fully supports Nagad, Rocket, and Upay. Choose any of bKash, Nagad, Rocket, or Upay as your deposit method. A minimum of ৳500 can be deposited through each method and all transactions are secured with SSL encryption.
Withdrawals from cbajet generally take 30 minutes to 3 hours. The process is fastest when KYC verification is complete and betting requirements have been met. Occasionally it may take a little longer due to traffic on the bank or mobile banking system.
cbajet itself does not charge any extra fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may apply their own transaction charges — those are determined by the provider's own policy.
If a withdrawal is delayed for more than 3 hours, contact cbajet's 24/7 live chat and provide your transaction ID. Our support team will resolve the issue quickly in Bengali. If KYC is incomplete, withdrawal may be held — in that case, upload the required documents.
Games & How to Play
To bet on BPL or any cricket match, first deposit funds into your account, then go to the Sports section and select the match and market you want. Bets can be placed both before the match starts and during live play. Bangladesh Tigers matches, IPL, and T20 World Cup — all major tournaments are available on cbajet.
Yes, cbajet is fully mobile-friendly. Slots, fishing, bingo, and all live casino games can be played from both Android and iOS browsers. No separate app download is needed — the full experience is available directly in the browser.
RTP (Return to Player) is the theoretical percentage a game returns on average over the long term. A higher RTP is more favorable for players over the long run. However, it is only a mathematical average — each spin or round is independent and results are completely random (RNG-controlled).
All games at cbajet are developed by premium game developers — such as Pragmatic Play, PG Soft, JILI, and Spribe — and are certified with their own Random Number Generator (RNG). Game outcomes are completely unbiased and random — there is no manipulation.
Yes, cbajet's live casino section operates 24 hours a day, 7 days a week according to Bangladesh Standard Time (BST, UTC+6). Evolution Gaming and Ezugi live dealer tables are available at all times, so you can start playing whenever you like.
Fishing games and bingo are primarily RNG-based, though some games also involve an element of strategy — such as choosing the right target or controlling your bet size. In games like JILI's Mega Fishing or Jackpot Fishing, you can enhance the experience by using different weapons and power-ups.
Bonuses & Promotions
New members receive a 100% bonus up to ৳8,000 on their first deposit. Example: deposit ৳1,000 and ৳1,000 in bonus is added — total balance ৳2,000. A 15x wagering requirement must be met to cash out the bonus. The bonus is added automatically with no separate code needed.
A wagering requirement means you must bet a specified multiple of the bonus amount before you can withdraw. With a 15x requirement at cbajet, if you receive a ৳1,000 bonus you must place a total of ৳15,000 in bets before you can withdraw. Once the requirement is met, you can withdraw your winnings in full.
cbajet's VIP program has three tiers: Bronze, Silver, and Gold. You move up through tiers by playing regularly. Bronze members receive up to 0.4% weekly cashback, Silver members 0.8%, and Gold members 1.2%. The more you play, the more rewards you earn.
Weekly cashback is added to your account automatically based on your VIP tier. Cashback is calculated on lost bets. Gold VIP members receive up to 1.2% cashback per week, which is a meaningful benefit for regular players.
A bonus may be cancelled if multiple accounts are used, wagering requirements are not met within the specified time, bonus terms are violated, or fraud is suspected. See the full bonus terms and conditions on cbajet's terms and conditions page.
Security & Responsible Gaming
Yes, cbajet uses SSL encryption technology to keep all data secure. Your name, mobile number, and financial information are never shared with third parties. For more details, visit our privacy policy page.
Responsible gaming means playing for entertainment within your own means. Set a fixed budget, do not try to chase losses, and never treat gaming as a source of income. At cbajet, only bet money that you can afford to lose without facing financial hardship.
Yes, cbajet offers a self-exclusion feature. If you feel that gaming is having a negative impact on you, contact 24/7 live chat and request a temporary or permanent closure of your account for a specified period. We respect this decision.
Repeatedly playing to recover lost money, neglecting family or work, and hiding your gaming activity — these can be signs of addiction. In such a situation, visit our responsible gaming page and seek professional help if needed. cbajet is always here for you.
Yes, to support responsible gaming cbajet provides the option to set daily, weekly, or monthly deposit limits. These limits can be set by submitting a request through live chat. Keeping your budget under control is the key to a healthy gaming experience.
cbajet's support team provides assistance in Bengali 24 hours a day, 7 days a week via live chat. For any questions, complaints, or assistance, click the live chat button on the site or email us at [email protected]. We aim to respond quickly.
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Get in touch with support
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